10 field-tested tips
- 1Assign a fragrance profile per zone: lobby, corridor, elevator, spa, F&B — never one scent for all.
- 2Deep-clean HVAC coils annually; dirty coils are a documented source of 'musty' complaints.
- 3Replace guestroom drapes on a rotation; drapes hold smoke, cooking, and pet odor forever.
- 4Steam-clean guestroom mattresses annually; enzyme-treat between guests when needed.
- 5Fog vacant smoking-recovery rooms with an oxidizing treatment — perfume won't clear a smoked-in room.
- 6Add HEPA + carbon room air purifiers in top-tier suites as a service upgrade.
- 7Never rely on housekeeping spray alone — inconsistent hands mean inconsistent scent.
- 8Log every guest odor complaint by room; patterns reveal HVAC, plumbing, or neighbor issues.
- 9Address ejector pits and lift stations first; the guest smells your basement before your lobby.
- 10Audit the loading dock — cooking exhaust and dumpsters near the porte-cochère wreck arrivals.
Want Luften to run this program for you?
Patented chemistry, managed dispensing, and one vendor for chute, waste room, pit, lift station, elevator pit, restroom, and signature scent.