10 field-tested tips
- 1Ask what molecule they treat — 'all odors' means none specifically.
- 2Ask for SDS on every product before purchase.
- 3Ask for pre/post ppm measurement on H₂S and VOC programs.
- 4Ask for a documented service cadence, not 'as needed.'
- 5Ask who handles refills — your staff or theirs.
- 6Ask for a single point of contact across chute, waste room, pit, and scent.
- 7Ask for references at properties of your size and type.
- 8Ask about patent protection — proprietary chemistry usually outperforms generics.
- 9Ask about response-time SLAs on complaints.
- 10Ask for a written scope of work and a walk-through report before contract.
Want Luften to run this program for you?
Patented chemistry, managed dispensing, and one vendor for chute, waste room, pit, lift station, elevator pit, restroom, and signature scent.