Do you provide before/after documentation?
Yes. Most service programs include monthly inspection reports with photo documentation and ATP or VOC measurements where applicable.
Why it happens
Documentation provides objective proof that odor sources are being addressed, moving discussions from subjective complaints to data-driven solutions. Consistent reporting establishes a baseline and tracks the performance of a treatment program, ensuring accountability and verifying that service goals are met. This paper trail is essential for budget justification and for demonstrating due diligence in maintaining a healthy building environment.
What to check
Upon receiving a service report, compare the before-and-after photos to confirm visual changes, such as the reduction of biofilm in a sewer ejector pit or grease in a trap. Review any provided measurements to track trends in air or surface quality. Correlate this data with any tenant feedback or odor complaints to confirm the treatment’s effectiveness in occupied spaces.
When to call a professional
Contact a professional when persistent odors lack an obvious source or when you need objective data to justify intervention. If you suspect the presence of hazardous gases like hydrogen sulfide, indicated by a distinct rotten-egg smell, treat it as an urgent situation requiring immediate expert assessment and documentation.
How Luften handles it
Luften service programs include documented visits from in-house technicians, providing clear before-and-after evidence of our work. Our specialists conduct a free on-site survey to identify odor sources and deliver a detailed written treatment recommendation. We differentiate our service by focusing on encapsulation chemistry and providing objective measurements, not just masking fragrances, consolidating multiple building needs into a single, accountable contract.
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