Do you offer free site surveys?
Yes. A Luften specialist will visit the building, identify odor sources, and provide a written treatment recommendation at no cost.
Why it happens
Building odors often have hidden or multiple sources. A smell might originate from sewer gas escaping a dried seal, biofilm inside a trash chute, or grease buildup in a distant trap. A site survey is a technical diagnostic process to pinpoint the true root cause. It moves beyond masking fragrances by examining mechanical systems, waste handling, and plumbing infrastructure to find a permanent solution.
What to check
Before a survey, check that floor drain traps are filled with water, especially after heavy rain which can push sewer gas indoors. Inspect compactor areas for pooling liquid leachate, a primary odor source. Note if smells correlate with specific building operations. This initial information helps focus the professional assessment and leads to a faster, more accurate resolution.
When to call a professional
Schedule a professional assessment when an odor is persistent, spreads to tenant areas, or returns shortly after cleaning. Any smell of sewer gas should be treated as urgent, as it may indicate the presence of harmful gases. If standard janitorial efforts are not working, the source is likely inaccessible, such as biofilm inside drains or a malfunction in an ejector pit.
How Luften handles it
Our in-house specialists perform a walkthrough to identify all contributing factors. We use encapsulation chemistry that eliminates odor molecules at their source. Following the survey, you receive a written plan. This proposal can consolidate services for waste systems, drains, and air quality, providing a coordinated program and a dedicated contact for a building-wide solution instead of fragmented treatments.
Request a free on-site survey