Does Luften offer emergency service?
Yes. 24/7 emergency response for active sewer backups, severe odor events, and dosing equipment failures on existing contracts.
Why it happens
Certain odors, particularly from wastewater systems, can signal potentially hazardous conditions. Sewer gas often contains toxic hydrogen sulfide and flammable methane. A persistent sewer smell should always be treated as an urgent matter, as it may indicate a blocked line, a failed pump, or gas escaping from dry plumbing traps, all of which pose risks that require attention.
What to check
If a new sewer-like odor appears, first check and refill any dry floor drain traps with water, especially after heavy rain, which can push gas back into the building. Also inspect p-traps on infrequently used fixtures to ensure they have not evaporated. Note the specific location, time of day, and intensity of the odor to help service technicians diagnose the source more quickly.
When to call a professional
Call for professional service immediately for any active sewage backup, which presents a significant health hazard. A strong, persistent 'rotten-egg' smell suggests a notable concentration of hydrogen sulfide gas that requires a specialized response. Any sudden failure of chemical dosing equipment that results in a severe odor event also warrants an urgent service call.
How Luften handles it
For clients with existing service agreements, Luften provides emergency response for these severe situations. This service addresses active sewer backups, acute odor events like those from hydrogen sulfide, and failures of Luften-supplied dosing equipment. Our in-house technicians are dispatched to diagnose the source, contain the immediate problem, and restore normal operation across our New York City metro, Long Island, and northern New Jersey service area.
Hydrogen sulfide (H2S) odor treatment with continuous dosing