Do you offer a trial period?
Yes. Most odor control programs are available with a 30-day satisfaction guarantee on the first treatment cycle.
Why it happens
Odor problems often have complex causes, from drain biofilm to wastewater system issues. A satisfaction guarantee provides a performance-based evaluation period. This lets you confirm the proposed treatment—whether chemical dosing or vapor neutralization—is effectively addressing the specific odor sources in your building before committing to a service agreement. This approach verifies the solution's effectiveness without upfront risk.
What to check
Before starting a program, document the location and intensity of the odor. Check for simple faults like dry floor drain traps or failing door gaskets. During the evaluation, continue to log observations to provide clear feedback. This documentation confirms the solution is working and allows for necessary adjustments to equipment or service cadence, ensuring the program is tailored to your building.
When to call a professional
Call a professional for persistent odors that routine cleaning cannot resolve, or for smells from inaccessible areas like ejector pits or trash chutes. Any odor resembling sewer gas is an urgent safety concern requiring immediate professional assessment. A specialist can diagnose complex issues involving wastewater systems and building-wide sources that demand specialized equipment for a safe and effective resolution.
How Luften handles it
Luften starts with a no-cost site survey to identify odor sources. We then propose a comprehensive treatment plan using continuous dosing equipment and periodic service from our technicians. The guarantee covers this initial program, ensuring the chemistry and equipment are correct for your facility. We provide documented service reports and can consolidate drain, trash, and sewer treatments into a single agreement.
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