Pricing & Service

Can you provide a COI for vendor management systems?

Yes. We provide COIs for all major vendor management systems including Compliance Depot, NetVendor, RealPage, and direct property-management requests.

Why it happens

A Certificate of Insurance (COI) is a standard document that proves a vendor has the required insurance coverage for your property. Vendor management systems such as Compliance Depot, NetVendor, and RealPage use COIs to verify that all contractors meet the building's risk management standards. This process protects the property, its occupants, and management from liability related to a contractor's work.

What to check

To ensure a smooth onboarding process, provide your vendor with the precise legal names and addresses for all entities to be listed as "Certificate Holder" and "Additional Insured." Specify whether the COI should be uploaded directly to your compliance portal or emailed to property management. Confirming these details upfront prevents delays in vendor approval and service scheduling.

When to call a professional

You should always select a professional service partner who is experienced with property management compliance requirements. If a vendor is unable or unwilling to provide a compliant Certificate of Insurance, it creates significant liability for the building and is a sign of administrative issues. A professional firm will handle COI submission seamlessly as a routine part of initiating service.

How Luften handles it

Luften provides a compliant Certificate of Insurance as a standard component of every service program. We carry the required general liability, auto, and workers' compensation coverage and are pre-qualified with all major vendor management systems, including Compliance Depot, NetVendor, and RealPage. Our team handles the documentation process directly with your management or compliance platform to ensure there are no delays in starting your odor control, drain maintenance, or scenting services.

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