Should I choose monthly or quarterly service?
Monthly for high-traffic multifamily, hotels, and senior living. Quarterly may suffice for office buildings and low-occupancy properties. Site survey determines the right cadence.
Why it happens
Service frequency is about proactive prevention, not reactive cleanup. Systems in high-use buildings accumulate biofilm, grease, and waste solids much faster, requiring more frequent attention to prevent odors, backups, and equipment failure. Monthly service aims to stay ahead of this rapid buildup. For properties with lower and more predictable loads, such as commercial offices, the rate of accumulation is slower, and quarterly service can be sufficient to maintain system health.
What to check
To gauge your needs, observe the sources and consistency of any building odors. Note whether smells from trash areas, drains, or basements are persistent or intermittent. Consider if issues like slow drains, pest activity, or odor complaints from tenants increase during warmer months or after heavy rain. Documenting these patterns provides critical information.
When to call a professional
Persistent odors, especially any smell of sewer gas, should be treated as urgent and require professional assessment. If you experience recurring problems like drain backups, drain fly infestations, or equipment alarms despite your team’s efforts, it is time to call for a site survey. A specialist can properly identify the underlying causes, which may be hidden within systems like ejector pits or trash chutes. An expert evaluation is necessary to determine the correct treatment strategy and service frequency to solve the problem at its source.
How Luften handles it
Luften provides a complimentary on-site survey to identify all odor sources and assess system loads throughout your property. Our specialists evaluate every component, from sewer ejectors and trash chutes to grease traps and drains, to develop a consolidated service plan. We focus on source elimination using encapsulation chemistry, not masking fragrances. Service visits include detailed inspections, verification of dosing equipment, and chemistry refills, with photo documentation provided in our reports. This allows us to create a tailored service agreement that addresses your building’s specific needs and prevents issues before they arise.
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