How do I switch from my current odor control vendor?
Most contracts have a 30-day termination clause. Luften handles the equipment swap and chemistry transition during a single service visit with no gap in coverage.
Why it happens
Managers switch when their current service only masks odors with fragrances instead of eliminating them. Another trigger is the inefficiency of juggling separate vendors for related issues like trash chutes, drains, and air care. A consolidated service simplifies operations and provides a more effective, comprehensive treatment plan that addresses root causes, not just symptoms.
What to check
Review your current service agreement for its termination policy. Then, schedule an on-site survey with a potential provider for a written proposal based on an inspection of your building's odor sources. Before committing, confirm the vendor can supply the required insurance certificate for your management system and can schedule a smooth transition to prevent service gaps.
When to call a professional
Consider a new professional if odors persist despite service, particularly any sewer-like smell, which may be an urgent issue. If your provider uses temporary masking scents or you manage separate vendors for trash, drains, and air care, an expert assessment is warranted. A lack of service documentation is another sign a more capable partner is needed.
How Luften handles it
Luften begins with a complimentary site survey to identify odor sources, followed by a written treatment proposal. We consolidate trash, ejector, grease, and scenting services under a single agreement. The switch is handled by our in-house technicians during a coordinated visit to manage the equipment swap and chemistry transition, ensuring uninterrupted coverage. We provide all insurance certificates and documented service reports.
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